Shipping policy

Shipping Policy

Thank you for shopping with Wave Paw! We work to get your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery

Delivery times vary depending on the product, destination, and carrier. Most orders are expected to arrive within approximately 7–15 business days after processing.

Please note that these are estimated delivery times and are not guaranteed. Delays may occasionally occur due to carrier delays, weather, customs, holidays, or other circumstances outside of our control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided at checkout. Please allow some time for tracking information to update after your order has shipped.

Multiple-Item Orders

If you purchase multiple products, they may be shipped separately and arrive at different times. You will not be charged additional shipping fees because items arrive separately.

Incorrect Shipping Addresses

Please make sure your shipping information is correct before placing your order.

Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages

If your order appears to be significantly delayed, lost, or arrives damaged, We will review the issue and work with you toward an appropriate resolution.